Shipping Policy

Effective Date: May 26, 2026

Thank you for shopping with The Kurti Shop.
We are committed to delivering your orders safely and on time.

Please read our shipping policy carefully to understand how we process and deliver orders.


Order Processing Time

  • All orders are processed within 1–3 business days
  • Orders are not processed or shipped on Sundays or public holidays
  • During sales, festivals, or high-demand periods, processing times may be slightly delayed

Once your order is processed, you will receive a confirmation message/email with shipping details.


Shipping Time

Estimated delivery timelines:

  • Within India: 3–7 business days
  • Remote Areas: 5–10 business days
  • Delivery times may vary depending on:
    • Location
    • Courier partner availability
    • Weather conditions
    • Public holidays

Shipping Charges

We may offer:

  • Free shipping on selected orders or promotional offers
  • Standard shipping charges based on location and order value

Shipping charges (if applicable) will be displayed during checkout.


Order Tracking

Once your order is shipped:

  • You will receive a tracking ID/link via email, SMS, or WhatsApp
  • Tracking updates may take 24–48 hours to appear

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on selected pin codes across India.

Please note:

  • COD availability depends on your location
  • Additional verification may be required for certain orders
  • Repeated failed COD orders may result in COD restrictions

Delayed or Failed Deliveries

Delivery delays may happen due to:

  • Incorrect address or contact details
  • Courier service issues
  • Natural disasters or unforeseen circumstances
  • High order volumes

If your order is delayed, our support team will assist you as quickly as possible.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect details are provided:

  • Delivery delays may occur
  • Re-shipping charges may apply
  • We are not responsible for orders delivered to incorrect addresses provided by the customer

Lost or Damaged Packages

If your package arrives damaged or is lost during transit:

  • Contact us within 48 hours of delivery/update
  • Share your order details and supporting photos (if applicable)

We will work with the courier partner to resolve the issue promptly.


International Shipping

Currently, we may or may not offer international shipping depending on availability and service areas.

For international shipping inquiries, please contact us before placing an order.


Order Cancellation

Orders can only be canceled before shipment.

Once shipped, cancellation requests may not be accepted.

Please refer to our Return & Refund Policy for more details.


Contact Us

If you have any shipping-related questions, please contact us through:

Website: The Kurti Shop

Thank you for shopping with us ❤️

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