Effective Date: May 26, 2026
Thank you for shopping with The Kurti Shop.
We are committed to delivering your orders safely and on time.
Please read our shipping policy carefully to understand how we process and deliver orders.
Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed or shipped on Sundays or public holidays
- During sales, festivals, or high-demand periods, processing times may be slightly delayed
Once your order is processed, you will receive a confirmation message/email with shipping details.
Shipping Time
Estimated delivery timelines:
- Within India: 3–7 business days
- Remote Areas: 5–10 business days
- Delivery times may vary depending on:
- Location
- Courier partner availability
- Weather conditions
- Public holidays
Shipping Charges
We may offer:
- Free shipping on selected orders or promotional offers
- Standard shipping charges based on location and order value
Shipping charges (if applicable) will be displayed during checkout.
Order Tracking
Once your order is shipped:
- You will receive a tracking ID/link via email, SMS, or WhatsApp
- Tracking updates may take 24–48 hours to appear
Cash on Delivery (COD)
We offer Cash on Delivery (COD) on selected pin codes across India.
Please note:
- COD availability depends on your location
- Additional verification may be required for certain orders
- Repeated failed COD orders may result in COD restrictions
Delayed or Failed Deliveries
Delivery delays may happen due to:
- Incorrect address or contact details
- Courier service issues
- Natural disasters or unforeseen circumstances
- High order volumes
If your order is delayed, our support team will assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If incorrect details are provided:
- Delivery delays may occur
- Re-shipping charges may apply
- We are not responsible for orders delivered to incorrect addresses provided by the customer
Lost or Damaged Packages
If your package arrives damaged or is lost during transit:
- Contact us within 48 hours of delivery/update
- Share your order details and supporting photos (if applicable)
We will work with the courier partner to resolve the issue promptly.
International Shipping
Currently, we may or may not offer international shipping depending on availability and service areas.
For international shipping inquiries, please contact us before placing an order.
Order Cancellation
Orders can only be canceled before shipment.
Once shipped, cancellation requests may not be accepted.
Please refer to our Return & Refund Policy for more details.
Contact Us
If you have any shipping-related questions, please contact us through:
Website: The Kurti Shop
Thank you for shopping with us ❤️
